FALSE ADVERTIEMENT/*****

I am Mzamo Ntanjana, contact details *** complaining about MTN in N1 City. I made an upgrade of the HAWEI P40 lite from the MTN catalog which was stating a period of 24 months of paying. I even also confirmed with the lady by the name of Anthea that it is a 24 months contract though I could not check the documents after signing the contracts to confirm that she made 24 months as stated on the advert. I realized later that she made it 36 months with the premium of 24 months. I then went back to N1 City MTN and told me to go home and they will call me of which they did not. I went there two time in different months till the third time where I requested to speak to the manager.

I was so surprised and disappointed when the manager told me that there is nothing he can do because it is what I have signed for and even after I showed him the advert. I thought it was a mistake from them and they could rectify it but clearly it shows that they were intended to do that way, maybe it is their way of generating profit by ***** ring clients