FH
Frans H

1 reviews | Active since May 2023

07 Nov 2022, 11:46

FALES INFORMATION VIA EASTGATE MTN

PLEASE BE AWARE FOR SALES PERSON BRENDON AT EASTGATE BRANCH .

Please be aware when this 10mp data line was issued in store i asked Brendon i need to cancel this product at any time hes words where ( do not worry just phone us give a months notice and they all it will cost is a months subscription ) i asked him twice , now i have phoned in as i was told ONLY to get told sorry Sir its a 24 moth Contact you need to pay R2000 , at WHAT POINT AND WHY SHOULD I PAY FOR MISLEADING INFORMATION THEY PROVIDE AND IT JUST GETS OVER LOOKED , ITS UNPROFFESIONAL TO TELL CLIENTS THIS AND WHEN WE TAKE THE DEAL WE GET ROPED INTO MISLEADING INFORMATION BY MTN ,

WHEN I GET CONCACT THE RETENSIONS DEPPARTMENT CLEARLY NOT READING MY EMAIL THIS IS THERE REPLY (Yello Frans Thank you for your email. We have tried contacting you to no avail. Please be advised that your contract on the number 2763expires on 11/05/2025 should you wish to cancel immediately or have the number migrated to prepaid then early termination fee charges will apply. Trust that the above is all in order.

THE SALES PERSON BRANDON SHOULD COVER THIS COST , FALES INFOMATION

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