1 reviews | Active since Nov 2016
**** number No response to query
<p>After my previous review I received a call a week or so after from someone at MTN saying I should call the given number to sort out my insurance. I attempted to call the number, which does not exist, I attempted to call back the number which called me, again, it does not exist. Lastly I tried replying to MTN's apology on my previous review, now a few weeks after that, with no response, I'm hoping to actually have my issue dealt with. Dreadful service. I still want the insurance I paid for and specified I wanted.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike