KS
Khanya S
1 reviews | Active since Jun 2015
24 Jun 2015, 18:50
**** LTE sim data promotion
Minding my own business making a call from my mtn sim,I get told about this promotion.bought the sim card had trouble with sim swapping.they couldn't bother to ask the other 5 questions after I got \3"wrong.after going to the police station I finally get the swap done .....but what of the free data.nada......after emailing consultant sandisiwe ngubane from the 5th of June...still nada.i don't know why y'all on strike you don't deserve any of the demand a ure making.your service stinks"
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
01 Jul 2015, 14:10Hello Gigi1,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number you provided us with does not register on our system. Please provide us with the correct number so we can assist.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number you provided us with does not register on our system. Please provide us with the correct number so we can assist.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply01 Jul 2015, 14:10
Official
Hello Gigi1,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number you provided us with does not register on our system. Please provide us with the correct number so we can assist.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number you provided us with does not register on our system. Please provide us with the correct number so we can assist.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,