**** ADVERTISING- MTN CLIENT SERVICE SUCKS

Ive been struggling with these people since the 28/08/15- logged a claim for a lost cellphone and have been left hanging ever since- was told they take 1 day to process but God knows its heading towards 1 month now. MTN has deliebratley set their option 0 to speak to a consultant as an option to get the phone dropped in your ear. Their client service is pathetic and to think ive been a client of theirs for how many years. 24 hour mobility insurance is 100 times better than MTN no wonder they no longer in partnership- they dont wan their names dragged down with MTN. cEEL c'ss offer to buy you out of your contract is an option one seems to be considering after this pathetic non service -phone dropping - no response plays of MTN. yOU LOSING CUSTYOMERS SO GET A GRIP OR GET NEW STAFF that are interested in client service!!! furious