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Alex D
1 reviews | Active since Feb 2016
20 Apr 2020, 14:45
**** Advertising
So I have left a review last week about the false adverting that is made by MTN and was told that the information I was receiving was not correct but... as I followed up again with Samsung about the Samsung earbud+ promo with MTN, they told me the same thing as before, that the promo is not running and has ended end of March and was only extended for Vodacom and only the S20+ and S20 Ultra not the entire series like MTN Advertises on their online store. I find this unacceptable as they rep**** to my post, told me it has been extended and I can claim it, just to shut me up. Now Samsung again said it is not available.
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Alex D's updateReviewer Update
29 Apr 2020, 08:46Hi Veronica it has been more then 48hours and so much longer that i am dealing with this situation through multiple methods and still nothing has been done to resolve this issue. I upgraded on the 8th of april and received my phone the 14th and since the 14th of April i have been struggling to get this sorted out. And it is still being advertised as available.
Regards
Alex
Regards
Alex
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Alex D's update29 Apr 2020, 08:46
Reviewer Update
Hi Veronica it has been more then 48hours and so much longer that i am dealing with this situation through multiple methods and still nothing has been done to resolve this issue. I upgraded on the 8th of april and received my phone the 14th and since the 14th of April i have been struggling to get this sorted out. And it is still being advertised as available.
Regards
Alex
Regards
Alex
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Alex D's updateReviewer Update
05 May 2020, 15:55Hi Veronica it has been more then 48hours and so much longer that i am dealing with this situation through multiple methods and still nothing has been done to resolve this issue. I upgraded on the 8th of april and received my phone the 14th and since the 14th of April i have been struggling to get this sorted out. And it is still being advertised as available.
I try to get a hold of the relevant managers in the department but can't get through at all at any day always giving at least 24 hour or more time for someone to contact me. Only reason why I am still with MTN is it is the only stupid network that gets great signal in my area at work and home. This is really becoming pathetic!!
Regards
Alex
I try to get a hold of the relevant managers in the department but can't get through at all at any day always giving at least 24 hour or more time for someone to contact me. Only reason why I am still with MTN is it is the only stupid network that gets great signal in my area at work and home. This is really becoming pathetic!!
Regards
Alex
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Alex D's update05 May 2020, 15:55
Reviewer Update
Hi Veronica it has been more then 48hours and so much longer that i am dealing with this situation through multiple methods and still nothing has been done to resolve this issue. I upgraded on the 8th of april and received my phone the 14th and since the 14th of April i have been struggling to get this sorted out. And it is still being advertised as available.
I try to get a hold of the relevant managers in the department but can't get through at all at any day always giving at least 24 hour or more time for someone to contact me. Only reason why I am still with MTN is it is the only stupid network that gets great signal in my area at work and home. This is really becoming pathetic!!
Regards
Alex
I try to get a hold of the relevant managers in the department but can't get through at all at any day always giving at least 24 hour or more time for someone to contact me. Only reason why I am still with MTN is it is the only stupid network that gets great signal in my area at work and home. This is really becoming pathetic!!
Regards
Alex