1 reviews | Active since Jan 2012
Faith in MTN restored
2 Weeks ago, the 21st of August I was at Century City to upgrade my internet package.<br> I was assisted by Tabisa who explained the packages to me perfectly and when I had decided on which package I wanted she checked the stock for me. Unfortunately the wifi router I wanted was unavailable due to a stock shortage.<br> Tabisa then took my details and said she will call me the minute she has stock for me.<br> The very next day I was called and told more stock had just arrived. Tabisa arranged with me to come through on the 28th to sign the paperwork. She prepared everything for me, all I had to do was walk in and sign the paperwork to get my new contract.<br> I have decided that even though N1 City branch is closer to me, I will be going to Century City so that I can deal with Tabisa as she is one of the few people who truly understand what customer service is.<br> She has also said that when both my cell phones are up for renewal I am more than welcome to contact her with regards to what packages I am legible for.<br> Thank you Tabisa, you are a shining star!
Thank you so very much for your post and complimenting Tabisa's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he/she is doing a great job.
I will be sure to pass along your kind words, as it helps when we know that we have truly made a difference to those we serve each and every day.
Thank you
Kind regards
Farhaana
REQ:***
Thank you so very much for your post and complimenting Tabisa's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he/she is doing a great job.
I will be sure to pass along your kind words, as it helps when we know that we have truly made a difference to those we serve each and every day.
Thank you
Kind regards
Farhaana
REQ:***
