1 reviews | Active since Nov 2016

09 Nov 2016, 21:51

Failure to successfully port from

<p>It's been 9 days now and I have still not been ported . Despite my daily follow up on the matter. No one knows or really cares enough to solve the problem. </p> <p>I know understand why MTN has lost market share and why Vodacom is so much stronger . </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply10 Nov 2016, 19:19
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

Please be advised that the port has been reserved for todays’ activation, all activations are done during Network Switching Times 19:30 - 23:30. Only insert the new MTN SIM card once the other service provider SIM card has stopped working.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***