1 reviews | Active since Jul 2015
Failure to provide itemised billing
<div>Good day, on 3 May I logged a call with MTN (ref 173 698 250) for itemized billing to help resolve an urgent dispute on third party billing on my account. After three working days I phoned numerous times to escalate my query. It is now 15 May and I still have not received an itemized bill from MTN. </div>
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
kindly note that we will send you the Itemised billing invoice dated the 20/01/2016 and 20/02/2016 to *** before the end of business tomorrow.
warm regards
mike
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
kindly note that we will send you the Itemised billing invoice dated the 20/01/2016 and 20/02/2016 to *** before the end of business tomorrow.
warm regards
mike
REQ:***