Failure to cancel contract as requested

After expiry of a two year data contract I requested that the contract be cancelled at the MTN call centre on 6 March 2015. Reference ***. The branch could not assist. <br> I was informed by the call centre that the cancellations department would contact me within 7 days re the cancellation. It is now two and a half weeks later, I have sent numerous emails to the supposed [Email Removed] without so much as a reply. <br> It appears I can not cancel a contract or get any response from MTN. <br> Between the branches and the call centre/customer care it is a noteworthy display of arrogance and disdain for its customers.<br> I am very disappointed in what has become of this company.<br> <br>