1 reviews | Active since Sept 2010
Failure to cancel contract
<p>My contract expired 2017.03.09 I have sent numerous emails since December last year telling them that I do not want to renew my contract and it must be terminated. The only correspondence I receive from them is their totally useless standard reply that they will respond within 48 hrs...</p> <p>I'm still getting invoices from them each month for a monthly subscription. The last time the number was used was in December so there are no other charges.</p>
Well I'm extremely impressed with this reply and thank you very much Alice van der Merwe for taking care of this. It's just very worrying that this wasn't done by customer services as it was clearly in the system... I'd suggest a clean out of the *********** useless staff MTN has in its customer service department
Well I'm extremely impressed with this reply and thank you very much Alice van der Merwe for taking care of this. It's just very worrying that this wasn't done by customer services as it was clearly in the system... I'd suggest a clean out of the *********** useless staff MTN has in its customer service department