Failure to cancel contract
<p>I called MTN four times to notify them to cancel my contract as I did not want to renew or upgrade. MTN keeps debiting my account despite my requests to terminate. Lack of customer satisfaction!!!</p>
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MTN South Africa's replyOfficial
21 Jun 2016, 18:32Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly provide us with your contract cell number in order for us to be in a position to to investigate and resolve your problem accordingly.
warm regards
mike
REQ: **********
MTN South Africa's reply21 Jun 2016, 18:32
Official
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly provide us with your contract cell number in order for us to be in a position to to investigate and resolve your problem accordingly.
warm regards
mike
REQ: **********