Failure to cancel contract

<p>I have been a long standing client with MTN.</p> <p>In April I decided to cancel one of my three contracts with them. Now, two months later and after two attempts of canceling the contract and being told twice that it is cancelled, I have been billed twice and and I've been told by a store assistant that the contract is still active, something which they can see on their system. </p> <p> </p> <p>Today, the contract is STILL active and has STILL not been cancelled. Not only that, but MTN calls and smses me on a daily basis, trying to get me to upgrade the contract in question. </p> <p> </p> <p>Interesting fact: A store assistant in a JHB branch went as far as telling me this exact thing; "Sir, I'll be honest with you. The call centre always tells you that they will cancel your contract but they just never do." It happens to most of our clients." </p> <p> </p> <p>If if this is true, and the situation I find myself in proves that it's true, I am appalled by this company and I am definitely considering cancelling all my other contracts too. </p>