Failure to Assist

I have 5 Contracts with MTN, been a Loyal customer for more than 10 Years, Never missed payments as I'm on Cash Payment Status. My Payment made on 27 February 2023 on the MTN app has been misplaced by them, they send me SMS's every month of me not Paying... They suspend my Contract every month because I'm behind I've contacted 7 Times with confirmation of payments and emails and calls but still not sorted out. I don't usually report anyone for bad sercice but I am tired of repeating myself

Please contact me - Jonathan Hayes - ***