Failure to act

I emailed customer service on 26 May 2015 to cancel my contracts and account as I have relocated to the UK. I went into the Cascades branch in PMB and then signed and completed forms as the call centre staff were striking at the time. I then left SA end May. My nominated and appointed General Power of Attorney has also been going in to the Cascades branch many times and yet these contracts are still not cancelled!!!<br> I have been debited the full amount again.<br> <br> I emailed last week but guess what, you guessed right, no response. How do I cancel these contracts. I am owed many months payments by now. I cannot believe the lack of customer service. What is going on?! <br> <br> I just want all my contracts cancelled and if I need to pay anything in, I will happily do so. Just stop debiting my account!!!!!<br> <br> I wont even make you wait 4 months!