Failure or refusal to cancel mobile data subscription

<p>I have a mobile and a data account with MTN.</p> <p> </p> <p>About a year or more ago I first attempted to cancel the data account as it was no longer meeting my needs (I connect mostly via WIFI.)</p> <p> </p> <p>I went into the MTN store at the Waterfront. It was incredibly busy at the time but I waited it out and submitted my cancellation. Months went by and MTN still billed me for the data.</p> <p> </p> <p>About two months ago I went into the MTN store in Canal Walk and did the same cancellation. The very nice man took my details, we filled in the form, he faxed it off to the wherever these forms go... ... ... Two months later I am still being billed for the data.</p> <p> </p> <p>Having spoken to my colleagues about this, I now understand that MTN basically does this all the time. I feel it is a ploy by the company to unfairly extract money from people and find the practice disgusting.</p> <p> </p> <p> </p>