1 reviews | Active since Jun 2016
Failing to cancel a contract
<p>I cancelled a cotract with mtn in September 2015 and recieved a confirmation that it is. To my surprise I discovered that I'm still being debited to date. I forwarded several email and called with no luck. Mtn is the worse and most useless service provide ever and would not reccomend it to anyone.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly be advised that the number ********** 054 have been migrated to prepaid and we logged a request to our banking to process a credit of R -930.96 to your bank account and as for the numbers ********** 153 and ********** 444 sent a request for them to be migrated to prepaid.
warm regards
mike
REQ: **********
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly be advised that the number ********** 054 have been migrated to prepaid and we logged a request to our banking to process a credit of R -930.96 to your bank account and as for the numbers ********** 153 and ********** 444 sent a request for them to be migrated to prepaid.
warm regards
mike
REQ: **********