Failed to receive contract minutes, sms's and data

I had taken two new contracts with MTN towards the end of February 2015. One of those contracts is fine. <br> <br> But for the other, i have not received any of my contract minutes, sms's or data since my contract activation in February. But I am being billed every month for a bundle i am not receiving. <br> <br> I had emailed MTN about this issue on the 30th April 2015. I had no response, so I followed up on the 10 May. I received a reply on the 11th May stating it would take 7 - 10 working days to get sorted out. <br> <br> This has not yet been resolved. Since the 25th May (10th day) till today (4th June), i have sent them 6 emails asking for feedback, to which i have still not received a response. <br> <br> Surely it is ******* to charge someone for a service that they are not receiving for four months?<br> <br> I would like to know if MTN plan to get this addressed anytime in the coming year, or if they will just continue to debit the amount every month, whilst continuing to not provide me with the agreed upon and signed bundle?<br> <br> Ashton Moodley.<br> ***.<br> REQ: ***