DW
Dale W
1 reviews | Active since Apr 2013
02 Feb 2015, 18:44
Failed to comply with the delivery notice period!
I am sick and tired of MTN *****ing us over. This is not the first time i am having a problem with MTN. On the 19th of January 2015 we took out a contract for the galaxy pocket neo + a Samsung 32\ led tv. The guy dealing with us said it will take 1 and a half weeks for the delivery of the TV to our physical home address. it has now been two weeks. Every time we call them in
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MTN South Africa's replyOfficial
13 Feb 2015, 13:42Hello dale1giselle,
Thank you for your post.
Please accept our apologies for the inconvenience and delay experienced.
According to our records, this matter has been resolved.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience and delay experienced.
According to our records, this matter has been resolved.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
MTN South Africa's reply13 Feb 2015, 13:42
Official
Hello dale1giselle,
Thank you for your post.
Please accept our apologies for the inconvenience and delay experienced.
According to our records, this matter has been resolved.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience and delay experienced.
According to our records, this matter has been resolved.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***