1 reviews | Active since Dec 2017
Failed Opt-Out System and Unwanted Marketing Messages!
I'm deeply frustrated with MTN South Africa. Despite my preferences being set to "no" for receiving marketing SMSs in their consent management system, I'm continually bombarded with unwanted messages. This is in stark violation of the Protection of Personal Information Act, 2013 (POPIA), which mandates businesses to provide an opt-out option for marketing messages.
This persistent issue tarnishes MTN's image and disregards customer preferences. I urge MTN to fix their faulty system and abide by POPIA. Until then, they deserve no more than one star.
Example: Y'ello! MTN Made4U Madness is here! Get a 3GB+3GB data weekly bundle for only R49. Reply with "DB8" to get this offer now. Don't miss out! T&Cs apply. Opt-Out? Dial *135#
