Failed delivery

Good day

I recently signed up a new contract with MTN online. The device was delivered to me on 4 failed attempts due to biometrics that has failed with the device that the courier company DSV is using.

I have been calling between Mtn and DSV and the blame keeps being shifted. Been into a branch to see if they can assist me but they can't.

This service is absolutely pathetic. It is frustrating to know that between mtn and dsv they can not resolve this matter.

I am ever so sorry that I signed up with mtn yet iv been a loyal customer to vodacom all my life. The service is terrible and to date no one has been able to assist me regarding the matter.