Fail to send specified URL and expect payment

This is my 5th complaint to Mtn, their branch east rand mall and complaint on customer services. I am ignored. You expect me to pay for data and you failed to reply on my request 4 times before, on the phone and your email customer services.<br> <br> I WANT A SPECIFIED URL LINK PLUS THE TIME I SPEND ON IT BEFORE I CAN MAKE ANY PAYMENTS!!!!<br> <br> Is this clear enough? It is like going to Shoprite to buy groceries and if you have to return items, you need your till slip to proof you bought your items at this store.<br> <br> How can you not understand that I can't pay for something I don't know where it's from? You keep on sending sms for payment and statements but where did this happen and I requested itemised billing 3 months ago and still no feedback?<br> <br> Mtn you're the worst service provider and as soon as these contracts expire, I WILL CANCEL YOUR SERVICES AND GO TO VODACOM.