QVDM
Quentin Van Der Merwe
1 reviews | Active since Mar 2016
15 Mar 2016, 09:43
fail to respond to mail
I need to know what the cost will be to downgrade my cell contract, but it has been 4 weeks & no answer. I send reminders each day & when I call she is never available
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Replies (1)
MTN South Africa's replyOfficial
17 Mar 2016, 15:28Hello Quentin84,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the downward migration fees charge for your contract package is R 4,405.95.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the downward migration fees charge for your contract package is R 4,405.95.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply17 Mar 2016, 15:28
Official
Hello Quentin84,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the downward migration fees charge for your contract package is R 4,405.95.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the downward migration fees charge for your contract package is R 4,405.95.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***