Fail To Register Claim

I had my cell phone ****** on the 06/04/2016 and I submitted my claims for the same day. Its now the 11/04/2016 and till date have not had a response from the claims department nor have I had acknowledgment of the claim, It has taken 3 working days thus far. Yet when its time to take a debit MTN is never late to do that yet I am now paying for a phone I dont have.<br> <br> Its ridiculous of the service from MTN lately and when you log a complaint on your site I get told it will take 5 working days before it will be actioned and when you phone your 173 the number just rings. <br> <br> I am a very iritated client, and, have no where to turn as I feel MTN has a \Dont Care Attitude\".<br> <br> Hoping this will at least get me some answer as I cannot wait any longer for my claim to be paid out as this Should be recognized as a FAST TRACK claim yet, there is nothing fast about MTN any more. <br> <br> "