ES
Elana S
1 reviews | Active since Nov 2013
04 Jul 2015, 20:07
F U MTN
I have been trying for more than an hour to buy airtime off your stupid webpage. I have to jump through ****ing hoops and I still don't have my airtime. I am sick and can't leave the house. Trying to register my card with you via the phone is also ****ing useless. A five year old can design a better and more customer friendlly webpage than what you have. Thanks for ****ing nothing. You certainly have not made my life any easier.
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MTN South Africa's replyOfficial
20 Jul 2015, 10:51Hello Elana123,
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We've now requested that your number be credited with R100.00 airtime. This airtime will not expire and can be used at your discretion.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We've now requested that your number be credited with R100.00 airtime. This airtime will not expire and can be used at your discretion.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply20 Jul 2015, 10:51
Official
Hello Elana123,
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We've now requested that your number be credited with R100.00 airtime. This airtime will not expire and can be used at your discretion.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We've now requested that your number be credited with R100.00 airtime. This airtime will not expire and can be used at your discretion.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,