1 reviews | Active since Jan 2012
F**ked up service
<p>i just spent 2 hours with your pathetic call centre, called 4 different numbers just to find out i cant get through to the setllement/Legal department as only emails go to them.</p> <p>i called ********** 000 and was put through to a *****y switch board lady who is the rudest woman ever..and still got no help.</p> <p>next you are going to reply with 'im so sorry we are attending to this, when we all know that is bull****.</p> <p>i am finding out who are your directors and will be calling them for a settlement value.</p>
Good Day Anna
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have escalated the matter to the management team of our Legal department for resolution. They will investigate and revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********
Good Day Anna
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have escalated the matter to the management team of our Legal department for resolution. They will investigate and revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********
please contact me
please contact me