Extrortion de Lux

I have been attempting to upgrade my phone with MTN for two weeks now without ANY success. I visited the Centurion store on 15 Aug 15, sat in the que for an hour and spoke to Phila Lobi, she would contact me the next week but failed to do so. I visited the store again on 23 August 15, sat in the que for an hour and spoke to Lindi Zwane. Was referred to the call centre 809 and 808 number. Called the 809 number 4 times. First time I was passed on 5 times before a lady told me I was speaking to an \outsourced"company that cannot help me as I need to speak to MTN direct. Referred back to 809! Next 3 times a got passed around again and every time the call was dropped. Highly frustrating. If ever there has been a company worse than Telkom it is most definitely MTN!!! <br> Now for what I need. I want to upgrade my handset to an IPhone 6"