vN
vanessa N

1 reviews | Active since Mar 2009

22 May 2017, 12:26

EXTREMELY UNFAIR TREATMENT

<p>i upgraded on 01 may from a top up to a top up. ( ********** 426)suddenly i am not able to buy anytime minutes on *141*2# i am only able to top up with mtn to mtn minutes, the same happend to my mother ( ********** 886) this means i am not able to phone anyone thats not on a mtn line. i have to go into a branch and ask to load anytime minutes? how fair is that? so should i be in trouble i can not phone the police or ambulance if they are not on mtn???? last night at 9pm i checked my balance and i had 59 anytime minutes. this morning i had nothing? what is going on!! i need this sorted, you are NOT treating me fairly. i am going to find the CEO's mail and phone number, i have had enough now!! everytime i phone the call centre i am told different stories!! how incompetant is the staff?? SORT OUT MY PROBLEM</p>

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