Extremely poor service

<p>My phone was ****** soI went to my closest Mtn Store in Shortmarket Str Cape Town. That was Thursday morning. Until today the new SIM has not been activated. I called them on Thursday at 4 to check and they said 2 to 24 hours....fine. Still not activated Friday. Called them again, in the morning and then late afternoon. They said they logged a call with a technician. I called the call centre today they could not help me.They said the simswap had not taken. I should go back to the store which they advised me was open. I went...... it was not. I ended up at another mtn store that was open and they told me they could see on their system it had not been done. Really poor service until the last store. If there was an option for 0 stars they would get it.....</p>