1 reviews | Active since Feb 2017

27 Feb 2017, 07:22

extremely poor service

<p>I returned my Cat S30 to MTN Eden Meander in George after 2 months of new contract due to faulty speaker. Booked it in on 23 January 2017 and when I phoned them to query process they told me it was only taken in for repairs om 16 February 2017. After numerous phone calls I am stil waiting for my phone and feedback. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply27 Feb 2017, 19:55
Official

Thank you for your post

We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.

We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

Kind Regards
Siphumezo
REQ:***

Best regards,