Extremely poor customer service, rating 1 star

This is a follow up review. I still had no contact from MTN, in still trying to call there retention department daily, since the 15/12/20, with a waiting period online of 40min with no response.

I've called MTN grand central, Cape Town and also went to MTN Kenilworth Centre for help, I've even requested speaking to a Manager, however all the staff request is to call the contact number 135, with no connection only a voice recording. MTN your service delivery sucks. Plse get a wake up.