Extremely Poor Customer Service

<p>I have been facing a struggle for over a month now with the absolute poor MTN customer service </p> <p>that has created more problems for me than solutions.</p> <p>About a month ago my phone was issued for repairs and I was told I would recieve it with a week or three.</p> <p>Based upon agreement of this period I hesitantly issued my phone for repairs. </p> <p> </p> <p>I mean 3 weeks is a long time. Long story short - It's been a Month and a half now and yet still no trace of me getting my phone back anytime soon. </p> <p>The Garden route mall staff couldn't resolve my problem and so I contacted customer-care.</p> <p>I was told that they did not know when I would recieve my phone back and so the struggle continues.</p> <p>altogether I have given up on trying to get my phone back and will terminate my MTN contract at the end of my contract of which I lost a months value. </p> <p> </p> <p>I still have not recieved an email from customer care regarding any information about my phone.</p> <p> </p> <p>This has been a very disappointing and yet on-going journey and I just want to inform any one to think twice before </p> <p>issueing your mobile device for repairs. </p>