Extremely pathetic service and overall terrible experience as a new customer.

On the 16th January 24 I bought the home internet package that MTN is offering and till today 02 Feb 24 I have not received the package.

I was required to make an upfront payment through the link they provided which I did successfully however it turns out that they can’t see the payment but the application is approved.

The call centres are very useless and no one knows what they are doing there.