Extremely livid and disappointed with the shocking service

<p>On 3/7/2017 I called MTN spoke to Nkululeko who informed me that my account was up to date. I asked why I was debited 199 for my 078 number on 26/6, she couldn't answer me. An amount of R 266 was debited on 1/7 for my 083 number. I was told on 24/6 that the 083 number was in arrears and therefore suspended.</p> <p>On 3/7/2017, I requested to be transferred to retentions after confiming that account was up to date. I was put on hold for over 20 minutes, which I find unacceptable. My issue for going on Hello Peter is that my 083 number is still suspened after I was informed that it's up to date. At this point I cannot even receive calls on that number. This upsets me to a level that is incomprehensible to your consultants. Why must I call you over and over again. What will it take for you to reactivate my phone as per the SMS you sent on 3/7 which stated it will be reactivated with 2 - 24 hours?</p> <p> </p> <p>I'd like to cancel all contracts with MTN, the service is pathetic. If this is what it will take for you to provide service, then so be it. Let's see how long you'll take to call me and reslove the issue.</p> <p> </p> <p>It's 13:05 now. Tick tock, tick tock.</p>