Extremely *********** no clue.

<p>I take out an upgrade with MTN last year Novemeber and MTN just decides to permanently suspend my Number that i have had for over 15 years and they have apparently issued me a new number which i don't know about and it is not active. I have been disconnected since 27 January. I've been into 2 branches and spoken to the call centre about 4 times and i have also sent numerous mails to the 809mail address at MTN. Every single person has given me a different story and sent me from pillar to post. The bottom line is that I have spent the last 4 days without anyone being able to contac me. The one call centre agent insults me and says it's probably suspended because I didn't pay. I've never not paid and i probably earn about 10 times his salary. I just can't believe how there are no competent people at MTN who can provide a service to their customers and how they don't really seem to care that you don't have any means of contacting anyone or anyone being able to get hold of you. Yes!!! I do rely on my phone for work and business and its the only way people can get hold of me. I actually feel sorry for Rob Schutter when he takes over. MTN is a mess.</p>