Extremely disappointing service
<p>I app**** for a contract on the 25/11/2016 it was the black Friday deal. It was via MTN direct sales</p> <p>I still do not have my sim card or any news of whats happening with my application</p> <p>I called the call center over 5 times, the last two call I made I was informed that my application was terminated (for no reason) I asked for the supervisor to call me twice and till now she has not</p> <p> </p> <p>Please can you sort this out, I have two Telkom mobile contracts, one of which I cancelled for this deal. I have a Vodacom account for over 7 years, which I am porting over to mtn?</p> <p>I can’t understand why you do not want my business???</p> <p> </p> <p>Application ref: MV ********** </p> <p>Call center agent: Ian</p> <p>Suppervisior: Slindile</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that this has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that this has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
