extremely disappointed in the very bad service

I bought a tablet at truworths and did not yet receive the free 200mb which I'm supposed to get each month for 12mths. I went up and down since 31/03 till 07/04 and have been getting no help. The mtn store could not assist as they clearly know nothing and the call center staff are *********** and rude. I Boughy an uncapped bundle on 06/04 but it never activated so I had no use thereof, i was advised by a arrogant consultant that it was de activated immediately after the activation, I told him I did not de activate it coz I doubt that anyone would purchase a bundle only to not use it, I might as well have thrown the R30 in the trash. He said I should hang up and a supervisor will call me, well I'm still waiting. I also want to know seeing that no one could assist because it was a long weekend as told by a mtn consultant, do I get an extension on my 7 day return policy cause clearly I am not getting the service I paid for , and the consu<br> Tants said I must wait till after the weekend and public holidays as the data department who activated the internet is not in. I would like to know when I am getting my free monthly 200 mb and my 24hr uncapped bundle which I bought and Neva received.