EXTREMELY DISAPPOINTED CUSTOMER

EXTREMELY DISAPPOINTED CUSTOMER MTN has been charging me for insurance, not once and not twice but THREE times on my device. If I am upgrading in your store, it is your responsibility to ensure that the insurance is upgraded with the contact and not just mindlessly added as an additional insurance. I have been dealing with this issue for over 6 MONTHS in your Eastgate branch but no one is willing to take responsibility and credit my account for this overcharge. THIS IS PURE THEFT. I hope someone reading this will finally get back to me and sort out this issue ASAP. Otherwise, I will be cancelling my contract and moving to a different service provider.