IA
Ismail A
1 reviews | Active since Dec 2016
07 Jan 2017, 22:49
Extremely disappointed
<p>So it's been 2 months that I have paid my account which was in arrears and to this day my account has still not been reactivated. , when I call mtn they response is we cannot do anything because it's with the legal department , I am extremely disappointed with mtn's customer service and how customers are given the run around , in future I will not be renewing my Mtn contract </p>
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MTN South Africa's replyOfficial
09 Jan 2017, 17:21Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
As per our telephone conversation i have sent the request to our legal department to reactivate your account and will do a follow up with them tomorrow.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply09 Jan 2017, 17:21
Official
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
As per our telephone conversation i have sent the request to our legal department to reactivate your account and will do a follow up with them tomorrow.
warm regards
mike
REQ:***
Best regards,