1 reviews | Active since Jun 2015
Extremely bad service moving
I called into he call centre from 8 to 10 and guess what not no one answered is the service that bad. I have been given options I don't need on all the numbers I have called. I have been dropped while being told their are waiting for the next available consultant what nonsense. I have had it with mtn first it was getting my contract wrong and now the service not that it has ever been better for me. I am appalled at the dispeakable services. And my data finishing in 3 days after buying 1 gig that is just a *******. Funny I buy the freaken data and I am told it expires how does my own money expire really?? MTN IS ROBBING ME POINT BLANK AND IGNORING ME, you have lost yourself a customer the service is truly disgusting at this point . If someone does not call me I will go to the customer complaints department and lodge a complaint because you don't know how to treat customers fairly and don't care about the customer
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We can confirm that the 1GB data bundle for R160.00 should be valid for a full 30 days from the date of purchase.
We have now taken the liberty of crediting your prepaid number with R160.00 airtime for you to use at your discretion. This airtime will not expire as it will be going into your ever-green wallet.
We are currently still facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We can confirm that the 1GB data bundle for R160.00 should be valid for a full 30 days from the date of purchase.
We have now taken the liberty of crediting your prepaid number with R160.00 airtime for you to use at your discretion. This airtime will not expire as it will be going into your ever-green wallet.
We are currently still facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
