EXTREMELY BAD SERVICE

I app**** online for a data contract, due to me working from home, the lady that phoned me back was friendly, but she loaded the wrong contract on the system. MTN also send me a router that does not work, I then went and purchased a router that is working, but due to the person who loaded the wrong contract details my new sim was suspended within a day. I phoned the customer care number several times without no assistance. Also my router as delivered on the 24th August 2020 at 5pm and it took DSV and MTN 2 solid weeks to get my Sim card RICA'd. My router and sim was operational for one day. I am so disappointed in the service that I received as a new client, that I will NEVER EVER in my living life utilise MTN ever again, also I will tell all my friends and family to stay away from them.