Extremely annoyed/frustrated Customer

Mtn what can I say. You really don't care about your customers. My husband and I have been loyal customers for more than 15 years, always paying our accounts on time. For years we made payments at Pick n Pay with no problems then all of a sudden payments are not reflecting. We then changed and started making payments to your Absa bank account and guess what payment still doesn't reflect on time. (Proof of payment emailed as requested by mtn.) We then changed payment and started using FNB and still no payment reflected, So Mtn please answer me this, where is the problem it can definitely not be me as I have tried 3 different avenues to make payment to you. Today my accounts have been suspended, yet payment is made to you in advance as I have proof of this. I cannot use my phone to make calls. I am due for upgrades this year. Looks like I will have to move my service to a network that is capable of offering me better customer care. Mtn I need answers today and I need my lines re-connected asap. If this is going to carry on then I will be going to the 'Icasa' to handle this as I am really 'sick and tired'. Contact details: Ronesh ***