PN
Praveen N

1 reviews | Active since May 2014

22 Jun 2017, 08:00

Extra fees charged again

<p>Hi </p> <p> </p> <p>3 weeks back I was told that the H/WFEES will be removed from my mtn contract account, it's back on the invoice again, I'm being charged extra fees again, please remove this and correct and balance my account.</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply23 Jun 2017, 09:08
Official

Thank you for your post.

We apologize for any inconvenience incurred.

Kindly be advised that the H/W fees was removed, the un-billed invoice for July do not have the charges. Credit passed against the account. The credit for R4243.41 included the June charge for promo fee.

Kind Regards,

Alice van Der Merwe

Best regards,