******ion
So MTN is resorting to ******ion to make money now? My husband and I have requested the cancellation of a 'Added Subscription' since February and MTN simply still takes the money every single month. How many more times must we email and get references just to be ignored??? We have literally now had account problems with each one of our 5 MTN contracts. Shocking!
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MTN South Africa's replyOfficial
05 Jun 2019, 07:00Good Morning Luricka
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our systems show, the Booster 1GB bundle and the 100 minutes were removed as requested.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards
Jessica John Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our systems show, the Booster 1GB bundle and the 100 minutes were removed as requested.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards
Jessica John Complaints Management Team
Best regards,
MTN South Africa's reply05 Jun 2019, 07:00
Official
Good Morning Luricka
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our systems show, the Booster 1GB bundle and the 100 minutes were removed as requested.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards
Jessica John Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our systems show, the Booster 1GB bundle and the 100 minutes were removed as requested.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards
Jessica John Complaints Management Team
Best regards,