TP
Tessline P
1 reviews | Active since Apr 2012
02 Aug 2016, 09:36
Exploition once again!
<p>We have upgraded 2 years ago and was told by MTN that we owe R3700, which stupid enough, we paid!</p> <p>Its time for an upgrade and we are told that we owe R3381.27. They have cut our contract line.</p> <p>We have never been notified about the "unpaid" premiums, no notification of anything but we owe them.</p> <p>We have been loyal to MTN and this time around, I will not be fooled and stupid to pay. They need to fix this, or I will be fighting them in court.</p>
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MTN South Africa's replyOfficial
04 Aug 2016, 11:35Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised that the sysem bill the account in arrears due to the invoice date the 20th.
We have sent to your email address the open items report that will reflect all your payments, shortpayments, non payment and balance.
Please contact the corporate department for further assistance with the account balance.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
MTN South Africa's reply04 Aug 2016, 11:35
Official
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised that the sysem bill the account in arrears due to the invoice date the 20th.
We have sent to your email address the open items report that will reflect all your payments, shortpayments, non payment and balance.
Please contact the corporate department for further assistance with the account balance.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,