BV
Bianca V
1 reviews | Active since Jan 2012
18 Feb 2015, 21:51
Exorbitant Data Charges
Exorbitant data charges! I was recently billed R600 for 800mbs of data! This is roughly the size of 4 retail subscription mailers!!!! I need an explanation!
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MTN South Africa's replyOfficial
03 Mar 2015, 11:42Hello banki25,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we are unable to retrieve any information with the details provided. Please provide us with your valid MTN account or cell number.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we are unable to retrieve any information with the details provided. Please provide us with your valid MTN account or cell number.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply03 Mar 2015, 11:42
Official
Hello banki25,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we are unable to retrieve any information with the details provided. Please provide us with your valid MTN account or cell number.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we are unable to retrieve any information with the details provided. Please provide us with your valid MTN account or cell number.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,