cR
clinton R
1 reviews | Active since May 2010
14 Jul 2015, 14:35
exorbitant billing
My MTN line was blocked some two months ago for arrears to the sum of about R8000. I've neither used my phone on roaming nor made international calls, neither have I had the time to use that amount of data. I queried this bill after the mother long MTN call centre strike and received no joy. I demanded to be sent a listing of all sites i visited and calls made that might have accumulated to such an amount and to date and after much badgering, I'm still waiting and still without an open MTN line. I'm revolted by this ****************. *****ing from honest and innocent people!
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Replies (1)MTN South Africa's replyOfficial
04 Aug 2015, 10:59Hello goffle,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to our billing department for further investigation, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to our billing department for further investigation, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply04 Aug 2015, 10:59
Official
Hello goffle,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to our billing department for further investigation, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to our billing department for further investigation, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Best regards,
