MB
Martin B
1 reviews | Active since Dec 2010
24 Mar 2015, 09:37
exop
again i have a bill over a thousand rand , where i never use to pay more than my subscripsion free... It is madness... I dont believe it. i want to cancel these contracts .... How can you ****** people loek this?
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Replies (1)
MTN South Africa's replyOfficial
30 Mar 2015, 16:17Hello Marujansen,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On our system it shows that you used up all your free data, hence you were billed for additional usage.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On our system it shows that you used up all your free data, hence you were billed for additional usage.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply30 Mar 2015, 16:17
Official
Hello Marujansen,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On our system it shows that you used up all your free data, hence you were billed for additional usage.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On our system it shows that you used up all your free data, hence you were billed for additional usage.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,