Existing unpaid account
<p>Good day MTN i have tried to apply for a new contract & it was declined due to existing contarct , I do not have a contract with mtn only pre-paid can I please gt legal assistance and for a body to call me please and resolve the issue - i have tried to call ********** 000 for two days with no answer as well as facbook with no reply!</p>
Good day Allistair Naidoo,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Legal department's supervisory team for urgent attention and to revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Good day Allistair Naidoo,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Legal department's supervisory team for urgent attention and to revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Hi Ayanda
to date no one has called me ! i cant deal with MTN you are the most usless network ever !
I just want this resolved so I can move to vodacom!
Hi Ayanda
to date no one has called me ! i cant deal with MTN you are the most usless network ever !
I just want this resolved so I can move to vodacom!