Excessive Promo SMS's
I have, on three occasions, requested that MTN STOP sending me promotional SMS's. I have been assured that my request would be accepted yet I still receive SMS's to my mobile number. What does a person have to do to cease from receiving information that is of NO relevance to me ????
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MTN South Africa's replyOfficial
13 Oct 2015, 09:57Hello Bainsey,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please use USSD Code: *130*603# cancel promo sms and note I have escalated to our marketing department for your number to be opted out.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please use USSD Code: *130*603# cancel promo sms and note I have escalated to our marketing department for your number to be opted out.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply13 Oct 2015, 09:57
Official
Hello Bainsey,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please use USSD Code: *130*603# cancel promo sms and note I have escalated to our marketing department for your number to be opted out.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please use USSD Code: *130*603# cancel promo sms and note I have escalated to our marketing department for your number to be opted out.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,